Here’s a new twist on an old theme. Because of our intermittent no-crank no-start problem, Xy has taken to going out early on cold mornings and giving the car a test start. This was such a morning. It was about 36º F out there. But the car started up, no problem. But twenty minutes later, when she was ready to go, it failed.
I called Saturn about this a couple weeks ago and gave them an earful. Turns out the car is still under extended warranty, which means that they’ll pay for the repairs, and even pay for a rental car for us while it’s in the shop. But here’s the rub: They would have to reproduce the problem first. Given the intermittent and unpredictable nature of the problem, that proviso is a non-starter, pardon the pun. We’d have to take the car into the dealership, leave it there, and rent a car on our own dime. They’d try to reproduce the problem, and each day our rental expenses mount and the stakes get higher. Since the car can go for months without a problem, I’m rather daunted by the prospect.
I just called the U.S. Department of Transportation Vehicle Safety Hotline and filed a complaint. I don’t imagine that will do much good.
I’m so freakin’ aggravated by this. There are certainly bigger problems in the world, but this is a known issue. The manufacturer should own up to it and take the necessary steps to make it right.
And we wonder why the U.S. auto industry is in a jam.
Update: I have to take back what I said in a previous post about not being able to find any evidence of someone defeating the Passlock system and thus solving this problem. Here’s a video:
And here’s an extensive forum discussion with multiple people claiming to have solved the problem by just “cutting the white wire.”