Thanks to the Magic Man for pointing out this story in the Bloomington paper about the closure of the local branch office of DialAmerica Marketing. I worked there for seven long years. Truly it is the end of an era. Like the guy in the story, DM allowed me to keep body and soul together working part-time while I pursued my crazy dreams. To the dozens of people who are now out of a job with no advance warning — I feel for you.
Dial America announces closing Monday
By Marcela Creps 331-4375 | firstname.lastname@example.org
June 3, 2008
While being a telemarketer may not be someone’s dream job, for Arthur Cullipher’s job at DialAmerica offered him great flexibility — until Monday.
Dial America, a marketing firm on Bloomington’s east side, announced it was closing.
The closure was effective Monday, according to Mike Sparks, human resources manager. When asked how many people were affected by the closing, Sparks refused to answer.
“We handle these situations individually with our employees,” Sparks said. “We handle those things internally.”
Cullipher said he’d worked for DialAmerica for about eight years. As a phone representative, he said they made calls for a variety of companies from newspapers to Internet service providers. However, Cullipher said he’d noticed a change. He said initially the company had three dialers, which automatic dials customers, and more employees.
“We moved down to one dialer near the end of last year, and we’ve been working on this one dialer for a while and getting a bunch of temporary clients that were much more temporary than clients we had in the past,” Cullipher said.
Cullipher said he found about the closure Monday evening, but he said first-shift workers weren’t notified until this morning when they arrived at work.
Culipher estimated about 50 to 60 people worked at DialAmerica, at 2952 E. Covenanter Drive. Nearly everyone was part-time, except for managers and secretarial staff, he said.
“I know that a lot of people traveled from Bedford and from Heltonville and from parts distant to come to this job,” he said.
Cullipher said he has been looking into other telemarketing positions and is also trying to start his own business of selling various special effects items. As a filmmaker special effects artist, this was Cullipher’s only paying job.
“I also have a 7-year-old son who I was taking care of every day,” he said. “So I needed a good deal of flexibility with that.”