Comments on: CALL ENTERGY http://b.rox.com/2008/01/08/hole/ Life in the Flood Zone Thu, 08 Jan 2009 18:00:53 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Jen at Living Dominica http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159904 Jen at Living Dominica Fri, 11 Jan 2008 13:28:14 +0000 http://b.rox.com/2008/01/08/hole/#comment-159904 Obviously, Entergy trains their customer service personnel on Dominica. A typical interaction here might go: "I am calling to report I do not have water." "So, where is the problem? No one else is complaining!" Obviously, Entergy trains their customer service personnel on Dominica.

A typical interaction here might go:

“I am calling to report I do not have water.”

“So, where is the problem? No one else is complaining!”

]]> By: candice http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159691 candice Thu, 10 Jan 2008 04:12:50 +0000 http://b.rox.com/2008/01/08/hole/#comment-159691 Nice work! I have actually had decent luck getting info out of the guys who do the work on my street, which has been in need of repair so much these last few months so much that my dog no longer barks at the heavy equipment. Nothing from the top, though. (as I first read this post, I was watching the s&wb tear up my block for the hundredth time...) Nice work! I have actually had decent luck getting info out of the guys who do the work on my street, which has been in need of repair so much these last few months so much that my dog no longer barks at the heavy equipment. Nothing from the top, though.

(as I first read this post, I was watching the s&wb tear up my block for the hundredth time…)

]]> By: Moishe http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159629 Moishe Wed, 09 Jan 2008 19:03:32 +0000 http://b.rox.com/2008/01/08/hole/#comment-159629 Perhaps it was fixed because Entergy is not a government entity. My family owns a property near the lake and behind the property in the service road a hole has developed that could swallow a small Volkswagen. We have called and called City Hall till blue in the face to have this fixed and nothing has been done. So yes, your story is amazing. Perhaps it was fixed because Entergy is not a government entity. My family owns a property near the lake and behind the property in the service road a hole has developed that could swallow a small Volkswagen. We have called and called City Hall till blue in the face to have this fixed and nothing has been done. So yes, your story is amazing.

]]> By: Andrea http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159614 Andrea Wed, 09 Jan 2008 17:19:56 +0000 http://b.rox.com/2008/01/08/hole/#comment-159614 That's Amazing! Remember back when I moved to New Orleans and I didn't have power for 5 days in August? When I asked my landlord how I was supposed to get the power turned on, and why didn't he tell me that it was off before I moved in, he answered, "Just call Entergy!" He made it sound like it was a simple and logical solution, but he knew that was far from the truth. I still don't know why it took 5 days to turn it on, don't they just flip a switch? That’s Amazing! Remember back when I moved to New Orleans and I didn’t have power for 5 days in August? When I asked my landlord how I was supposed to get the power turned on, and why didn’t he tell me that it was off before I moved in, he answered, “Just call Entergy!”

He made it sound like it was a simple and logical solution, but he knew that was far from the truth.

I still don’t know why it took 5 days to turn it on, don’t they just flip a switch?

]]> By: liprap http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159603 liprap Wed, 09 Jan 2008 16:31:49 +0000 http://b.rox.com/2008/01/08/hole/#comment-159603 Hey, if worse came to worse, you coulda faxed your stellar photographic documentation of said hole to the upper management. I'm glad you didn't have to do that, though. This sure beats the three-plus months it took the folks to fill in the Pothole From Hell on my street that the S & WB opened up in '06... Hey, if worse came to worse, you coulda faxed your stellar photographic documentation of said hole to the upper management. I’m glad you didn’t have to do that, though. This sure beats the three-plus months it took the folks to fill in the Pothole From Hell on my street that the S & WB opened up in ‘06…

]]> By: chrissieroux http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159596 chrissieroux Wed, 09 Jan 2008 15:51:54 +0000 http://b.rox.com/2008/01/08/hole/#comment-159596 Glad it got fixed, but it seriously irks me to hear about the defensiveness and attitude you had to wade through (and then YOU had to apologize, geez). I have never had a conversation with an Entergy or S&WB rep that didn't go something like that, no matter how nice and sweet I was. Glad it got fixed, but it seriously irks me to hear about the defensiveness and attitude you had to wade through (and then YOU had to apologize, geez). I have never had a conversation with an Entergy or S&WB rep that didn’t go something like that, no matter how nice and sweet I was.

]]> By: Civitch http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159510 Civitch Tue, 08 Jan 2008 22:05:33 +0000 http://b.rox.com/2008/01/08/hole/#comment-159510 I'm on SWB's case for a repeat subsurface water leak. This is easily the fourth time it has broken, and they usually don't show up until the street itself is in shambles and thousands of gallons are lost every minute. The last time, I had to threaten to have a well-publicized beach party at the site before I got them to do something. I’m on SWB’s case for a repeat subsurface water leak. This is easily the fourth time it has broken, and they usually don’t show up until the street itself is in shambles and thousands of gallons are lost every minute. The last time, I had to threaten to have a well-publicized beach party at the site before I got them to do something.

]]> By: David http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159496 David Tue, 08 Jan 2008 20:03:58 +0000 http://b.rox.com/2008/01/08/hole/#comment-159496 Getting a hole in the road fixed is no small accomplishment, so congratulations! Getting a hole in the road fixed is no small accomplishment, so congratulations!

]]> By: Marion http://b.rox.com/2008/01/08/hole/comment-page-1/#comment-159483 Marion Tue, 08 Jan 2008 19:27:08 +0000 http://b.rox.com/2008/01/08/hole/#comment-159483 There should be an addendum to our Entergy bills: "We value you're business and will service your needs...just yell at us!" There should be an addendum to our Entergy bills: “We value you’re business and will service your needs…just yell at us!”

]]>