I’m trying not to get sucked into the drama of the presidential primaries… but it’s hard. Here, then, is a diversionary tale of adversity and triumph to distract myself.
On my way to work one rainy day back in December, I noticed Entergy was tearing up the street near our house. Hmmm, I thought. That looks kinda half-assed.
So I took a picture.
The next day the workers were gone, but the hole remained. They had surrounded it with four barricades and yellow tape. (Sorry, no picture.)
I didn’t see the hole for the rest of the year, as I spent the holiday season cooped up in our house, painting painting painting.
When I finally emerged in the New Year, I was shocked — shocked — to see the barricades scattered about.
Astute observers will note that this hole isn’t really anything by New Orleans standards. I’ve seen potholes bigger and deeper than this.
But I noticed the instructions printed on each barricade: CALL ENTERGY.
So I did.
Me: Hi, I’m calling to report a hole in the street with –
Entergy Customer Service Representative (interrupting): Entergy can’t fix a hole in the street.
Me: Well, I’m pretty sure Entergy dug the hole, but I’m calling because the barricades y’all put around it have fallen down. They said CALL ENTERGY so that’s what I’m doing.
Rep: Don’t you think they dug that hole for a reason?
Me: I’m sure they did, but don’t you think they put the barricades up for a reason? And don’t you think they printed CALL ENTERGY on the barricades for a reason?
Rep: You don’t need to yell at me, sir. I can hear you just fine.
It was not the most pleasant conversation. Eventually the rep told me they could send someone out, not to fix the hole but to reset the barricades, but it would be at least a week. I apologized for yelling.
Shortly thereafter I got a call from someone else at Entergy wanting more details.
The very next day I saw that the barricades and tape had been put back in place.
And yesterday I saw that the hole had been patched.
Amazing. Something got fixed.